Frequently Asked Questions

Q. I forgot my username and password to the members area. Now what?

A. Just sign up again on the homepage, and you will receive your username and password.

Q. I bought the Paradise Success Kit in your eBay Store, and I have not received it yet. What's up?

A. It was mailed to the address that is on your eBay account. US Postal Service First Class Mail (2 - 5 Business Days in the USA) or First Class International Mail was used.

In the US please allow 2 to 5 business days for delivery.

In any other country, please allow 3 to 10 business days for delivery.

If you have not received your Paradise Success Kit after allowing the time specified above, please use the link below to contact us. Include your eBay account name and date of purchase for faster service.

If you still require assistance, please use the link below to send an email to our Customer Support Team:

ASK US